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Frequently Asked Questions

One The Esplanade is located right on the beach in Surfers Paradise with our own gate that leads straight onto the patrolled beach.

Whether you are on holidays or business you will find that One The Esplanade offers you the perfect location for your visit to Surfers Paradise.

Apartments

The one bedroom apartments are perfect for a couple and have one queen size bed and can accommodate 2 people maximum.

All the apartments are fully self-contained, they have full kitchen facilities, lounge / dining area, separate bedrooms and bathrooms as well as laundry in each.

The two bedroom apartments are perfect to accommodate 4 people maximum. Bedding configurations are 1 queen bed in the master room and 2 single beds in the second room.

One on the Esplanade is perfect for romantic getaways in the heart of Surfers Paradise.

Just picture the two of you sitting on the balcony perhaps sipping some bubbles and enjoying the un-interrupted views of the ocean and Surfers Paradise beach, always something to see whether it is day or night.

Ask about our romantic packages or click here to see our current specials.

All the apartments have been renovated with the deluxe being the most recent, therefore they have slightly more modern furniture, fixtures and fittings.

The building is unique with the design being that all the apartments face north with views of Surfers Paradise beach and the ocean from all the balconies.

Yes, all the one and two bedroom apartments are the same size.

We can certainly hire in baby equipment just contact us in regard to what you require and we will be happy to give you a quote.

Resort Facilities

We open reception at 8.30am every day except Christmas Day and Good Friday and we close at 5.00pm Monday to Friday and 11.30am on Saturday, Sunday and public holidays.

We have ultra fast fibre WiFi FREE of charge. Speeds of up to 100 x 100 mbps

Yes, we offer a FREE booking service for all of the theme parks and attractions that are available on the Gold Coast as well as some of the Sunshine Coast attractions, we have extensive knowledge of the Gold Coast and happy to chat with and advise you on all the activities.

We also encourage you to wait until you arrive to obtain the tickets as you can be charged extra for booking fees and credit card fees if you book on-line for some of the activities.

We do have an after-hours procedure which is very simple, once we have processed a deposit to secure your booking we will send you a confirmation letter and the after-hours access information will be attached then we catch-up with you on the following morning for registration, we also always provide you with a contact number in the un-likely event that you have any difficulties with obtaining your keys.

We all love our pets but unfortunately due to health regulations we are not able to accommodate your fury or feathered friends.

We are very lucky here being able to swim all year round. Find answer on BOM and pull out averages with temperature

We also encourage you to wait until you arrive to obtain the tickets as you can be charged extra for booking fees and credit card fees if you book on-line for some of the activities.

Normal check-in time is 2.00pm, however if you arrive early and the apartment is available we are happy for you to check-in early. If we have guests in the apartments the night before then we will have the apartment ready for you as quickly as possible after they depart at 10.00am and we would be happy to look after your luggage until check-in is available.

Normal check-out time is 10.00am, if you require a later departure time this will be subject to availability on the day.

Yes – all year round the pool is heated to 26-29 degrees

There are many venues for weddings around the Gold Coast but if you were planning a beach wedding then the bride could have the convenience of preparing for her big day in one of our apartments with the fantastic views of the beach and Surfers Paradise as the back drop then walking out the gate straight onto the beach for the wedding ceremony.

Location

We are just 10 minutes by taxi or the local bus picks up right in front of the centre and there is a bus stop very near to us and we have the new Gold Coast light rail system running which also running straight past the centre and providing an alternative for public transport.

We are only a 5 minute walk to the middle of Surfers Paradise but also just far enough away to not be effected by the hustle & bustle or the noise of the night clubs.

How far is it to Cavill Avenue?
We are just a 5 minute walk to Cavill Mall which is the centre of Surfers Paradise.

The Casino is adjacent to the Convention Centre therefore the travel times and options will be the same for both venues.

Harbour Town is around 20 mins to travel by car or you can use the local bus.

How far is Pacific Fair Shopping centre from Surfers Paradise Gold Coast?

This Shopping Centre is also close to the Casino and Convention centre, so only 10 minutes by car and is also served well by the public transport system.

As each family and individuals have different requirements this is another reason to chat with us once you have arrived and we can help tailor the activities to your requirements and the time that you.

You won’t get any closer, we are right on the beach just walk out the gate onto a patrolled beach (life guards on duty), no crossing of busy roads.

Seaworld is just up the road from us, no more than a 10 minute drive, and Movieworld, Wet N Wild and Dreamworld are around 30 minutes traveling time.

 

Transport

We use a private locally owned company that operate Mercedes 7 seater vehicles, they will meet and assist you with luggage and then bring you directly to us, you will also be offered a complimentary bottle of chilled water, they provide complimentary booster and baby seats should you be traveling with children and if you were to arrive after office hours the drivers have all the details for access and make sure that you are in the building with the keys before leaving you.

We can arrange a shuttle service from either the gold Coast or Brisbane airport and the company that we use will deliver you to our front door, not all operators will provide this service, some drop you off down the next street, you just need to let us know your flight details and how many people will be traveling and leave the rest to us, it will be all organised for you.

We choose to use a locally owned company, they have brand new cars with the usual roadside assistance in the unlikely event of something might go wrong, we just email the your details and then you can make arrangements directly with them.

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